Word-of-Mouth

A collection of comments from happy clients.

“Can anyone recommend a hair stylist that is good and cares about his/her clients happiness but doesn’t work in a high end expensive salon?”
Answer from a Reddit member: “pome.ca -I went on recommendation from someone else here in Reddit/Vancouver and I am extremely happy with my haircut. She was really nice and listened to what I wanted.”

Read the interview at Bamboo magazine.

 

 

 

“If you’re looking for a stylist who will give you exactly what you want and need (even when you’re not sure what that is yourself), who listens to you and knows how to ‘read’ your hair, you need to visit Shai.

I have thick curly hair that when it’s cut properly, springs in soft corkscrew curls around my head – before I met Shai, that had happened exactly once. 

Finding a hairdresser that really understood curly hair and knew how to listen was my Holy Grail. I’ve spent the last 20 years traveling around the world and never has my hair been so happy as it has since Shai’s been looking after it.”   -Naomi, 2011, on an on-line forum

 Appointment details

A New Fan

You gave me a haircut that shows off what my hair can do, not just what a stylist can do to my hair.

“Shai, there is something about you that is honest…coming from a very genuine, caring place. Every other hair stylist cut my thick, wavy hair for styles specific for straight, thin hair and ignored my inquiries, gave excuses, about how their products gave me rashes afterwards.

You treated my allergies seriously (even washing my hair again). You spoke directly on how dark dyes (specifically store bought) were ruining…my health.

I valued your honesty and the amount of knowledge you have, not just through how you cut my hair, but also how you treated my sensitivities. You gave me a haircut that shows off what my hair can do, not just what a stylist can do to my hair. For all that, I am a fan. I love my new hair and all the tips you gave me to finally take care of it properly and gently! “  -Paz, 2011

The colour didn’t dry out my hair

 “Hi Shai, I just wanted to share with you the results of my first wash: my hair feels and looks thicker, it brushes easily. I have no signs of hair loss or hair dryness: the signs I ALWAYS experienced next day after any haircoloring procedure I have ever done in any hair salon. It is a miracle! Thank you so much!  I am in a very ‘conditioned’ love with my new hair.  -Anastasia, 2011

Shai:“That was my goal! It was everything I used, not just the gentle colour, that revitalized your parched, surfer hair. Even though you’d been moisturizing it at home it was still parched until the shampoo I used reduced breakage, the deep conditioner nourished it, and the plant-based leave-in treatment sealed it for a silky finish plus added fullness.” (All available to buy at Pome.)

Worth the wait for a new mom

“You did a great job juggling us and I’m on cloud 9!  It’s given me such a boost.  I think coming to you is the one real self-care I’ve done for myself since the baby was born, and it was sooo worth the wait.

It can be tough juggling schedules, not just as a new family but for professionals (like you) working with a new family, so hats off to you for doing it with such tact and aplomb.”  -Naomi, 2011

Appointment details

Shai transformed my thick, wavy hair and serious cowlicks

“Pome is a one-woman hair studio on the top floor of the lovely old Seymour Building downtown. Shai is the hair stylist extraordinaire (& photographer too, by the way) who runs the place. She was recommended to me by a coworker & I have to say, she’s awesome!

I’ve had many different hairstyles in my life, from one-length-halfway-down-my-back to super short pixie. I’ve got thick, wavy hair with some serious cowlicks at the front: not an easy head to cut & style, I tell you. The best cuts I’ve had in my life are Shai’s.

She has a magical skill in cutting your hair to go *with* it’s natural wave/growth pattern & texture (while still looking really awesome) so you don’t have to fight to style it or use tons of product. In fact, nearly every style she’s cut for me looked great even if I just washed it & left it to air dry. Her cuts grow out so well that I only have to go a few times a year. Three months after I’d get a cut, people would comment on my hair & ask where I got it done. Seriously.

One last thing: Shai uses mostly (if not all) natural hair products, including colour. If you’re looking for stink-free hair stuff that doesn’t have 15 crazy toxic unpronounceable chemicals in it, she’s got a few suggestions.”  -Lisa, 2011, on an on-line forum

Gowalla, May 2011

Rethinking the salon experience

A naturopathic doctor featured Shai in the inspirations section of her blog.
[Shai is] “another woman who inspires me in so many ways: to be more creative, to stand by integrity, to follow passion, and to speak from the heart….” -Dr. Jenny Schmidt-White, 2011  Cont. on her blog.

“This has been the best hair year I’ve ever had! It’s worth coming into the city to see you.”

I knew you were the right person to cut my hair when you advised me on not doing what I thought I wanted and suggested the asymmetric style would suit my face better. You cut it so well that even as I was growing out the short side to give you options for the next style, people were asking me where I get my hair done. There are good salons closer to home but it’s worth coming into the city to see you. You’re a hidden gem.” -Veronique, Jan. 2011

Appointment details

A genuine conversationalist

 “I have a memory of  “a hairdresser I used to go to…. He was more interested in the sound of his own voice than engaging with his clients. The point of my sharing this with you is that it’s really rare in my experience to find someone in the hairdressing industry who is as genuine as you are with your clients. I always feel comfortable in your presence at the salon, and we can have real conversations.”   -Rachael, 2010

To go from this long to short takes trust

“Hi Shai, Thanks so much again for my new cut. I’ve had all sorts of comments from my coworkers…all good of, course!  I love the short ‘do and that I am no longer carrying (seemingly) several pounds of hair.”  -Julie, 2010

 

 

“Can anyone recommend a reasonably priced, stylish gents or unisex hair salon? My hair has become so unruly that I am afraid to leave my house for fear of mockery. Please help!”

“You’re in luck, I just had to leave my hair dresser there when I moved to Victoria, and she really is the best. Shai has found a way to turn my unruly, afraid-to-leave-the-house hair (unless with a ton of product) into a work of art that needs one product only,which doesn’t weigh it down. In addition to being an awesome hairdresser she also uses naturally sourced products/dye to make your hair the best it can be. -Stephanie, Reddit forum, 2010

The salon has naturally derived colour

“I’m really loving my bangs … I’m just very happy with the change and the refreshed, natural colour*! Thank you, thank you!” -Allison, 2009   *A colour with 90% naturally derived ingredients, w/o fragrance,ammonia, or formaldehyde

Shai is cautious with actor’s hair colour

“…my hair was brown last year and I wanted to go back to blonde, she [Shai] did a great job all the while making sure my hair didn’t get fried.”  – Joci,  Van. Actor’s Guide Forum, June 2009

Appointment details

Respected my decision to go grey.

“Thanks for helping me to grow out my natural colour, which magically turned out to be grey .  Grey hair and a chic cut is a cool combo.  Most hairdressers would shy away from such a request, but you were all over it, wow!  I love my hair.” -Debra, 2009

Thanks LouLou magazine!

The March 2009 issue named Pome on a list of 5 Canadian salons that “treat the planet with as much care as they do your hair.”

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Word of mouth is appreciated

“Shai and Pome are great … same building as our old office, we recommend everyone we know to get hair cuts there”-Boris, Twitter, 2008

“I’m a dude, but Shai at Pome Studio does my hair and that of women. She’s in a little studio … (major transit hub). -Richard, Metafilter forum, 2008

Musician Joe Gaspiak filmed his music video at Pome, of me cutting his hair in 2008. watch (the link is down)

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You’ll get a hairstyle to suit your personality.

“I hated my hair my entire life until you started working with it. Ever since, I LOVE my hair and truly feel that it is an expression of who I am.” – Sabrina, 2008

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Clearly a master with scissors

“Pome is a unique little shop — located on the 9th floor of what seems like a pretty cool old office building (at 525 Seymour). It’s just one room, and Shai is the only stylist, so you get the place to yourself. Clearly a master with the scissors, there’s no messing around here. Shai understands a low-maintenance girl (like me) needs a low-maintenance cut. On day 3, I’m loving my new shorter ‘do.” -Christina, 2008, review from 2010Vancouver.ca 

No root grow-out lines

“Hi Shai! I just wanted to let you know that I am LOVING my colour! It looks so natural, and frames my face perfectly. And it looks awesome when I leave my hair curly. I feel like I was just at the beach -Jessica, 2008

Shai! “I can not even tell you how much i am loving this haircut. It falls perfectly, I never have to do anything with it, and my bangs are absolutely spot on – exactly what i wanted for summertime.

I’ll also have you know that the curls you meticulously wrangled my stick-straight hair into, stayed for 36 hours…36 HOURS! It was incredible and although they fell a little they were cute in every stage of the curl. Thanks so much for always managing to figure out what I want even when I can’t put it into words, you’re a miracle worker. ” -Lily (April 2008)

FASHION magazine’s future editor called it Pome Sweet Pome

Rebecca Tay wrote a review in 2007 on sweetspot.ca,titled “Pome Sweet Pome”. In 2009, she became the western editor of Fashion magazine. “…we’ll admit that we’re not ones to refuse an opportunity to bask in the spotlight, either. Especially not when we’re sporting a new ‘do.

So when we found out that  Shai Dhali hairstylist extraordinaire, photographer, and owner of Pome Studio, was conducting five-minute photo shoots for her newly-chopped clients and publishing the results on her website, we jumped at the chance.  Little did we know that we’d even learn a thing or two about hair and, well, fruit.

Taking a seat in her cheery studio, we first were taught that a pome (which rhymes with home) is any fruit produced by a flowering plant – fitting, considering Dhali’s granny smith-coloured accent wall and preference for Phyto, a natural, plant-based product line. Then, armed with just her scissors and a swanky mirror, our bangs were trimmed and ends layered (women’s cuts, $55 and colour from $60), and we were equipped with helpful tips such as how to bulk up fine hair, how to choose a bob length, and how to achieve true redhead colour.” Sweetspot, 2007

 

I found the perfect hairstylist

“Like lots of people, I flitted from one hair stylist to another for many years, never quite finding the Perfect One. I can now confidently and sincerely say I’ve found the best in Vancouver: Shai of Pome Studio on Seymour Street. Unfortunately, I can’t visit her as often as I’d like because my cut always grows out fabulously! I can’t recommend her enough.”-Leanne, 2007 on her website

“Shai helped me realize my dream of a 70s-inspired cut with a modern edge.” -Leanne, 2008

For the first time I didn’t cry.

“This morning I woke up and my hair was black like normal. I went to visit Shai and she made magic happen. She rocked out a bunch of different colours of highlights…thank you, Shai! This might be the first time in history that I haven’t cried when I got home from the hairdresser’s!”-Kim, 2007

Appointment details

Shai got me to like my waves

“I’m still completely jazzed about my haircut, Shai. The way you did it, I can leave it in it’s natural waves and it looks awesome. I’ll finally be able to save the ol’ straightener for special occasions and stop kicking the crap out of my hair every day. You=best stylist EVER.”-Jobi, 2006

“Hi Shai, I LOVE the haircut and colour you gave me .… I really appreciate the extra time (you put in) considering your busy Saturday. I’ll definitely be back again.” -Norah, 2006

 

“Shai, I like this haircut. Seems everyone else does too. My pal who usually gets mad when I cut off my hair even said it looks good. You cut a mean hairdo, that’s for sure.” -Rob, 2006

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Appointment details.

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